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WaveQ#Question TextData Tables
Fall 2017Q32aSome local governments collect internal data that measure their own operations (such as tons of trash collected, emergency response times, etc.). Some collect external data about other local governments for comparing their performance or costs against that of other units. Meanwhile, some local governments don't collect data in either of these ways. What about your jurisdiction? Do you collect such data? (check all that apply) Yes, we collect internal data regarding our own operations

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q32bSome local governments collect internal data that measure their own operations (such as tons of trash collected, emergency response times, etc.). Some collect external data about other local governments for comparing their performance or costs against that of other units. Meanwhile, some local governments don't collect data in either of these ways. What about your jurisdiction? Do you collect such data? (check all that apply) Yes, we collect external data about other governments

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q32cSome local governments collect internal data that measure their own operations (such as tons of trash collected, emergency response times, etc.). Some collect external data about other local governments for comparing their performance or costs against that of other units. Meanwhile, some local governments don't collect data in either of these ways. What about your jurisdiction? Do you collect such data? (check all that apply) No, we don't collect data about our own or other governments' operations

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q32dSome local governments collect internal data that measure their own operations (such as tons of trash collected, emergency response times, etc.). Some collect external data about other local governments for comparing their performance or costs against that of other units. Meanwhile, some local governments don't collect data in either of these ways. What about your jurisdiction? Do you collect such data? (check all that apply) Don't know

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q33Some local jurisdictions may not end up using the performance data they collect, and others may use data only occasionally on an ad hoc basis. Meanwhile, some jurisdictions use data in a systematic way as part of a formal program, for example, holding regular meetings where performance data are used to guide decision-making. Which of the following approaches best describes your jurisdiction's use of the performance data it collects?

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q34aPlease identify the extent to which, overall, your jurisdiction uses the following types of data regarding your internal operations (or operations you contract out). Measures of inputs (amount of resources used, such as tons of road salt)

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q34bPlease identify the extent to which, overall, your jurisdiction uses the following types of data regarding your internal operations (or operations you contract out). Measures of workload (such as number of fire runs, miles of roads plowed, etc.)

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q34cPlease identify the extent to which, overall, your jurisdiction uses the following types of data regarding your internal operations (or operations you contract out). Measures of efficiency or unit cost (such as cost per fire run, cost of providing trash collection services per capita, etc.)

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q34dPlease identify the extent to which, overall, your jurisdiction uses the following types of data regarding your internal operations (or operations you contract out). Measures of effectiveness (quantifiable results of a program, such as decrease in crime, increase in park attendance, etc.)

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q34ePlease identify the extent to which, overall, your jurisdiction uses the following types of data regarding your internal operations (or operations you contract out). Measures of citizen satisfaction (citizen ratings of programs, such as number of complaints received or survey reports of satisfaction)

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q34fPlease identify the extent to which, overall, your jurisdiction uses the following types of data regarding your internal operations (or operations you contract out). Measures on contracted services (measures of inputs, workload, etc., on services that your jurisdiction contracts out from private firms, nonprofits, or other governments)

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q35aThinking about who in your jurisdiction is involved in various aspects of your performance management efforts (including data collection, analysis, and reporting), which of the following best describes how your jurisdiction's performance management efforts are structured? Our performance management activities primarily involve... (check all that apply) Staff whose sole job responsibility is performance management

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q35bThinking about who in your jurisdiction is involved in various aspects of your performance management efforts (including data collection, analysis, and reporting), which of the following best describes how your jurisdiction's performance management efforts are structured? Our performance management activities primarily involve... (check all that apply) Regular staff who have other (non-performance management) job responsibilities

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q35cThinking about who in your jurisdiction is involved in various aspects of your performance management efforts (including data collection, analysis, and reporting), which of the following best describes how your jurisdiction's performance management efforts are structured? Our performance management activities primarily involve... (check all that apply) Elected officials

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q35dThinking about who in your jurisdiction is involved in various aspects of your performance management efforts (including data collection, analysis, and reporting), which of the following best describes how your jurisdiction's performance management efforts are structured? Our performance management activities primarily involve... (check all that apply) An external organization or consultant

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q35eThinking about who in your jurisdiction is involved in various aspects of your performance management efforts (including data collection, analysis, and reporting), which of the following best describes how your jurisdiction's performance management efforts are structured? Our performance management activities primarily involve... (check all that apply) Don't know

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q36aHow would you rate the overall effectiveness of your jurisdiction's use of performance data for the following purposes?

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q36bHow would you rate the overall effectiveness of your jurisdiction's use of performance data for the following purposes?

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q36cHow would you rate the overall effectiveness of your jurisdiction's use of performance data for the following purposes?

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q36dHow would you rate the overall effectiveness of your jurisdiction's use of performance data for the following purposes?

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q36eHow would you rate the overall effectiveness of your jurisdiction's use of performance data for the following purposes?

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q36fHow would you rate the overall effectiveness of your jurisdiction's use of performance data for the following purposes?

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q36gHow would you rate the overall effectiveness of your jurisdiction's use of performance data for the following purposes?

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q37Thinking about the amount and types of data your jurisdiction collects and the ways it uses the data to make decisions, would you say the current scope of your jurisdiction's performance management efforts is too large, too small, or just right?

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q38How likely is it that your jurisdiction will either cut back or expand its performance management activities within the next 12 months?

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q39aTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of performance data? Costs required to collect and use performance data

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q39bTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of performance data? Dedicating the necessary personnel

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q39cTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of performance data? Ability to obtain external data regarding other jurisdictions

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q39dTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of performance data? Ability to make sense of performance data

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q39eTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of performance data? Access to appropriate/useful technology to manage the data your jurisdiction collects

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q39fTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of performance data? Ability to tie performance data to jurisdiction's goals

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q39gTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of performance data? Ability to implement change in response to data findings

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q39hTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of performance data? Ability to collect measures on services that are contracted out from other providers

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q40aTo the best of your knowledge, to what extent do the following groups support or oppose your jurisdiction using performance data to guide decision-making? The majority of your jurisdiction's Board/Council

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q40bTo the best of your knowledge, to what extent do the following groups support or oppose your jurisdiction using performance data to guide decision-making? The majority of your jurisdiction's managers

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q40cTo the best of your knowledge, to what extent do the following groups support or oppose your jurisdiction using performance data to guide decision-making? The majority of your jurisdiction's non-managerial employees

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q40dTo the best of your knowledge, to what extent do the following groups support or oppose your jurisdiction using performance data to guide decision-making? The majority of your jurisdiction's citizens

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q41Overall, do you agree or disagree that performance management activities are worthwhile for your jurisdiction?

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q42Even though your jurisdiction does not currently use performance data, looking ahead, how likely or unlikely is it that your jurisdiction will adopt new uses of performance data in your jurisdiction's decision-making within the next 12 months?

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q43aRegardless of whether or not your jurisdiction is currently considering new uses of performance data in decision-making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of performance data? Costs required to collect and use performance data

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q43bRegardless of whether or not your jurisdiction is currently considering new uses of performance data in decision-making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of performance data? Dedicating the necessary personnel

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q43cRegardless of whether or not your jurisdiction is currently considering new uses of performance data in decision-making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of performance data? Ability to obtain external data regarding other jurisdictions

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q43dRegardless of whether or not your jurisdiction is currently considering new uses of performance data in decision-making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of performance data? Ability to make sense of performance data

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q43eRegardless of whether or not your jurisdiction is currently considering new uses of performance data in decision-making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of performance data? Access to appropriate/useful technology to manage the data your jurisdiction collects

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q43fRegardless of whether or not your jurisdiction is currently considering new uses of performance data in decision-making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of performance data? Ability to tie performance data to jurisdiction's goals

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q43gRegardless of whether or not your jurisdiction is currently considering new uses of performance data in decision-making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of performance data? Ability to implement change in response to data findings

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q43hRegardless of whether or not your jurisdiction is currently considering new uses of performance data in decision-making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of performance data? Ability to collect measures on services that are contracted out from other providers

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q44aIn your opinion, would the following groups support or oppose your jurisdiction using performance data to guide decision-making? The majority of your jurisdiction's Board/Council

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q44bIn your opinion, would the following groups support or oppose your jurisdiction using performance data to guide decision-making? The majority of your jurisdiction's managers

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q44cIn your opinion, would the following groups support or oppose your jurisdiction using performance data to guide decision-making? The majority of your jurisdiction's non-managerial employees

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q44dIn your opinion, would the following groups support or oppose your jurisdiction using performance data to guide decision-making? The majority of your jurisdiction's citizens

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Fall 2017Q45Overall, do you agree or disagree that performance management activities would be worthwhile for your jurisdiction?

Major Tags: Finance Budget and Operations
Related Topics: performance management
see tables
Spring 2014Q13Does your jurisdiction use any techniques to systematically evaluate its privatized services or operations?

Major Tags: Finance Budget and Operations | Services
Related Topics: Finances | Service provision | performance management | Performance measurement and management | Privatization
see tables
Spring 2014Q14aWhich of the following aspects of privatized service delivery or operations are typically evaluated by your jurisdiction? Citizen satisfaction

Major Tags: Finance Budget and Operations | Services
Related Topics: Finances | Service provision | performance management | Performance measurement and management | Privatization
see tables
Spring 2014Q14bWhich of the following aspects of privatized service delivery or operations are typically evaluated by your jurisdiction? Cost

Major Tags: Finance Budget and Operations | Services
Related Topics: Finances | Service provision | performance management | Performance measurement and management | Privatization
see tables
Spring 2014Q14cWhich of the following aspects of privatized service delivery or operations are typically evaluated by your jurisdiction? Compliance with delivery standards specified

Major Tags: Finance Budget and Operations | Services
Related Topics: Finances | Service provision | performance management | Performance measurement and management | Privatization
see tables
Fall 2012Q4ePlease indicate which of the following approaches - if any - your jurisdiction uses to engage its citizens in your government's policymaking and/or operations: Local government performance dashboards or reports

Major Tags: Citizen Engagement
Related Topics: performance management | Outreach | Dashboards
see tables
Fall 2012Q5eHow would you rate the overall effectiveness (whatever "effectiveness" means to you) of these approach(es) for engaging citizens in your jurisdiction's policymaking and/or operations: Local government performance dashboards or reports

Major Tags: Citizen Engagement
Related Topics: performance management | Outreach | Dashboards
see tables
Fall 2011Q2aSome local governments use internal data that measure their own operations; some use external data about other local governments for comparing their performance or costs against that of other units. Meanwhile, some local governments don't use data in these ways. What about your jurisdiction? Do you use such data? Yes, we use internal data regarding our own operations.

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q2bSome local governments use internal data that measure their own operations; some use external data about other local governments for comparing their performance or costs against that of other units. Meanwhile, some local governments don't use data in these ways. What about your jurisdiction? Do you use such data? Yes, we use external data about other governments.

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q2cSome local governments use internal data that measure their own operations; some use external data about other local governments for comparing their performance or costs against that of other units. Meanwhile, some local governments don't use data in these ways. What about your jurisdiction? Do you use such data? No, we don't use data about our own or other governments' operations.

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q3Some local jurisdictions use data only occasionally on an ad hoc basis, while others use it in a systematic way as part of a formal program of performance measurement and management. Which of the following two approaches best describes your jurisdiction's use of performance data?

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q4Approximately how long has your jurisdiction been using performance measures?

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q5aPlease identify the extent to which, overall, your jurisdiction uses the following types of data regarding your internal operations: Measures of inputs

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q5bPlease identify the extent to which, overall, your jurisdiction uses the following types of data regarding your internal operations: Measures of workload

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q5cPlease identify the extent to which, overall, your jurisdiction uses the following types of data regarding your internal operations: Measures of efficiency or unit cost

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q5dPlease identify the extent to which, overall, your jurisdiction uses the following types of data regarding your internal operations: Measures of effectiveness

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q5ePlease identify the extent to which, overall, your jurisdiction uses the following types of data regarding your internal operations: Measures of citizen satisfaction

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q6aHow were your jurisdiction's performance measures developed? Developed in-house by jurisdiction's own employees/staff/officials

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q6bHow were your jurisdiction's performance measures developed? Designed by a consultant

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q6cHow were your jurisdiction's performance measures developed? Patterned after an available model

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q6dHow were your jurisdiction's performance measures developed? Developed with assistance of organizations such as MAC, MML, MTA, a regional council (e.g. SEMCOG, NEMCOG), etc.

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q7aThinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, please identify from which sources you gather external data: U.S. Census Bureau

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q7bThinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, please identify from which sources you gather external data: Michigan Department of Treasury website

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q7cThinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, please identify from which sources you gather external data: Michigan Association of Counties

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q7dThinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, please identify from which sources you gather external data: Michigan Municipal League

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q7eThinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, please identify from which sources you gather external data: Michigan Townships Association

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q7fThinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, please identify from which sources you gather external data: Regional organizations such as SEMCOG, NEMCOG, etc.

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q7gThinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, please identify from which sources you gather external data: Private organizations, consultants, etc.

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q7hThinking about data from other jurisdictions that you use to compare against and/or benchmark your operations, please identify from which sources you gather external data: Informal exchanges of information with other jurisdictions

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q8aHow would you rate the overall effectiveness of your jurisdiction's use of data for the following purposes: Improving management decisions

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q8bHow would you rate the overall effectiveness of your jurisdiction's use of data for the following purposes: Guiding budgeting decisions

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q8c How would you rate the overall effectiveness of your jurisdiction's use of data for the following purposes: Identifying cost savings or program efficiencies

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q8dHow would you rate the overall effectiveness of your jurisdiction's use of data for the following purposes: Improving program or service quality

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q8eHow would you rate the overall effectiveness of your jurisdiction's use of data for the following purposes: Guiding individual program/department planning

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q8fHow would you rate the overall effectiveness of your jurisdiction's use of data for the following purposes: Guiding jurisdiction's overall strategic planning (more than one year into the future)

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q8gHow would you rate the overall effectiveness of your jurisdiction's use of data for the following purposes: Guiding compensation decisions for employees

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q8hHow would you rate the overall effectiveness of your jurisdiction's use of data for the following purposes: For use in negotiating with unions

Major Tags: Finance Budget and Operations | Workforce
Related Topics: performance management | Unions | Performance measurement and management
see tables
Fall 2011Q8iHow would you rate the overall effectiveness of your jurisdiction's use of data for the following purposes: Improving communication with your jurisdiction's legislative body

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q8jHow would you rate the overall effectiveness of your jurisdiction's use of data for the following purposes: Improving government accountability and transparency

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q8kHow would you rate the overall effectiveness of your jurisdiction's use of data for the following purposes: Improving civic participation among the public

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q8lHow would you rate the overall effectiveness of your jurisdiction's use of data for the following purposes: For use in public relations/promoting your jurisdiction for tourism, economic development, etc.

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q9Does your jurisdiction ever publicly share its performance data with sources outside of your local government (for example, with the media, the business community, citizens' groups, etc.)?

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management | Outreach
see tables
Fall 2011Q10aHow does your jurisdiction publicly share its performance data: Jurisdiction-wide periodic or annual reports

Major Tags: Finance Budget and Operations
Related Topics: performance management | Outreach
see tables
Fall 2011Q10bHow does your jurisdiction publicly share its performance data: Specific agency/program/department periodic or annual reports

Major Tags: Finance Budget and Operations
Related Topics: performance management | Outreach
see tables
Fall 2011Q10cHow does your jurisdiction publicly share its performance data: Press releases

Major Tags: Finance Budget and Operations
Related Topics: performance management | Outreach
see tables
Fall 2011Q10dHow does your jurisdiction publicly share its performance data: Government newsletters to citizens, stakeholders, or clients/customers

Major Tags: Finance Budget and Operations
Related Topics: performance management | Outreach
see tables
Fall 2011Q10eHow does your jurisdiction publicly share its performance data: Postings on your local government website

Major Tags: Finance Budget and Operations
Related Topics: performance management | Outreach
see tables
Fall 2011Q10fHow does your jurisdiction publicly share its performance data: Local government performance dashboard

Major Tags: Finance Budget and Operations
Related Topics: performance management | Outreach | Dashboards
see tables
Fall 2011Q11aWe are interested in sources of support or opposition to data-driven decision making in your community. In your opinion, which of the following groups either support or oppose the use of data-driven decision making by your jurisdiction: The majority of your jurisdiction's council/board

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q11bWe are interested in sources of support or opposition to data-driven decision making in your community. In your opinion, which of the following groups either support or oppose the use of data-driven decision making by your jurisdiction: The majority of your jurisdiction's managers

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q11cWe are interested in sources of support or opposition to data-driven decision making in your community. In your opinion, which of the following groups either support or oppose the use of data-driven decision making by your jurisdiction: The majority of your jurisdiction's non-managerial employees

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q11dWe are interested in sources of support or opposition to data-driven decision making in your community. In your opinion, which of the following groups either support or oppose the use of data-driven decision making by your jurisdiction: The majority of your jurisdiction's citizens

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q11eWe are interested in sources of support or opposition to data-driven decision making in your community. In your opinion, which of the following groups either support or oppose the use of data-driven decision making by your jurisdiction: The majority of your jurisdiction's business community

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q12aTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of data and performance measures: Costs required to collect and use performance data

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q12bTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of data and performance measures: Ability to obtain external data regarding other jurisdictions

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q12cTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of data and performance measures: Ability to analyze and make sense of performance data

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q12dTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of data and performance measures: Ability to tie performance data to jurisdiction's goals

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q12eTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of data and performance measures: Ability to keep performance measures current

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q12fTo what extent, if any, would you say that the following are problems that your jurisdiction has faced within the last 12 months in its use of data and performance measures: Ability to implement change in response to data findings

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q13aOverall, do you agree or disagree that performance measurement and management activities are worthwhile for: your jurisdiction

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q13bOverall, do you agree or disagree that performance measurement and management activities are worthwhile for: local governments in general

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q14How likely is it that your jurisdiction will either cut back or expand its performance measurement activities within the next 12 months:

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q17Even though your jurisdiction does not currently use data about your own or other governments' operations, did your jurisdiction engage in data-driven decision making activities at some time in the past?

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q19Looking ahead, is your jurisdiction considering potential new uses of data in decision making?

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q20Some local jurisdictions use data only occasionally on an ad hoc basis, while others use it in a systematic way as part of a formal program of performance measurement and management. Which of the following two approaches best describes how your jurisdiction would most likely use performance data?

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q21aHow likely or unlikely is it that your jurisdiction would use data for the following purposes: Improving management decisions

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q21bHow likely or unlikely is it that your jurisdiction would use data for the following purposes: Guiding budgeting decisions

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q21cHow likely or unlikely is it that your jurisdiction would use data for the following purposes: Identifying cost savings or program efficiencies

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q21dHow likely or unlikely is it that your jurisdiction would use data for the following purposes: Improving program or service quality

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q21eHow likely or unlikely is it that your jurisdiction would use data for the following purposes: Guiding individual program/department planning

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q21fHow likely or unlikely is it that your jurisdiction would use data for the following purposes: Guiding jurisdiction's overall strategic planning (more than one year into the future)

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q21gHow likely or unlikely is it that your jurisdiction would use data for the following purposes: Guiding compensation decisions for employees

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q21hHow likely or unlikely is it that your jurisdiction would use data for the following purposes: For use in negotiating with unions

Major Tags: Finance Budget and Operations | Workforce
Related Topics: performance management | Unions | Performance measurement and management
see tables
Fall 2011Q21iHow likely or unlikely is it that your jurisdiction would use data for the following purposes: Improving communication with your jurisdiction's legislative body

Major Tags: Finance Budget and Operations
Related Topics: performance management | Intragovernmental relations | Performance measurement and management
see tables
Fall 2011Q21jHow likely or unlikely is it that your jurisdiction would use data for the following purposes: Improving government accountability and transparency

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q21kHow likely or unlikely is it that your jurisdiction would use data for the following purposes: Improving civic participation among the public

Major Tags: Finance Budget and Operations
Related Topics: performance management | Citizen engagement | Performance measurement and management
see tables
Fall 2011Q21lHow likely or unlikely is it that your jurisdiction would use data for the following purposes: For use in public relations/promoting your jurisdiction for tourism, economic development, etc.

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q22aHow is your jurisdiction most likely to develop its data and performance measures? Developed in-house by jurisdiction's own employees/staff/officials

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q22bHow is your jurisdiction most likely to develop its data and performance measures? Designed by a consultant

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q22cHow is your jurisdiction most likely to develop its data and performance measures? Patterned after an available model

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q22dHow is your jurisdiction most likely to develop its data and performance measures? Developed with assistance of organizations such as MAC, MML, MTA, a regional council (e.g. SEMCOG, NEMCOG), etc.

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q23aWhat types of external assistance or resources would be most valuable to help your jurisdiction institute performance measurement and management activities? Access to local or regional performance data from other jurisdictions for benchmarking

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q23bWhat types of external assistance or resources would be most valuable to help your jurisdiction institute performance measurement and management activities? Access to state performance data for benchmarking

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q23cWhat types of external assistance or resources would be most valuable to help your jurisdiction institute performance measurement and management activities? Access to national performance data for benchmarking

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q23dWhat types of external assistance or resources would be most valuable to help your jurisdiction institute performance measurement and management activities? Access to consultants for designing performance measures

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q23eWhat types of external assistance or resources would be most valuable to help your jurisdiction institute performance measurement and management activities? Models or templates for designing performance measures

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q23fWhat types of external assistance or resources would be most valuable to help your jurisdiction institute performance measurement and management activities? Training on the collection, analysis and use of performance measures

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q23gWhat types of external assistance or resources would be most valuable to help your jurisdiction institute performance measurement and management activities? Funding support to help develop and/or implement performance measures

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q24Overall, in your opinion, how likely or unlikely is it that your jurisdiction will adopt new uses of data in your jurisdiction's decision making within the next 12 months?

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q25aWe are interested in sources of support or opposition to data-driven decision making in your community. Regardless of whether or not your jurisdiction is currently considering new uses of data in decision making, in your opinion, which of the following groups either support or oppose the use of data-driven decision making by your jurisdiction: The majority of your jurisdiction's council/board

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q25bWe are interested in sources of support or opposition to data-driven decision making in your community. Regardless of whether or not your jurisdiction is currently considering new uses of data in decision making, in your opinion, which of the following groups either support or oppose the use of data-driven decision making by your jurisdiction: The majority of your jurisdiction's managers

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q25cWe are interested in sources of support or opposition to data-driven decision making in your community. Regardless of whether or not your jurisdiction is currently considering new uses of data in decision making, in your opinion, which of the following groups either support or oppose the use of data-driven decision making by your jurisdiction: The majority of your jurisdiction's non-managerial employees

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q25dWe are interested in sources of support or opposition to data-driven decision making in your community. Regardless of whether or not your jurisdiction is currently considering new uses of data in decision making, in your opinion, which of the following groups either support or oppose the use of data-driven decision making by your jurisdiction: The majority of your jurisdiction's citizens

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q25eWe are interested in sources of support or opposition to data-driven decision making in your community. Regardless of whether or not your jurisdiction is currently considering new uses of data in decision making, in your opinion, which of the following groups either support or oppose the use of data-driven decision making by your jurisdiction: The majority of your jurisdiction's business community

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q26aRegardless of whether or not your jurisdiction is currently considering new uses of data in decision making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of data or performance measures: Costs required to collect and use performance data

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q26bRegardless of whether or not your jurisdiction is currently considering new uses of data in decision making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of data or performance measures: Ability to obtain external data regarding other jurisdictions

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q26cRegardless of whether or not your jurisdiction is currently considering new uses of data in decision making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of data or performance measures: Ability to analyze and make sense of performance data

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q26dRegardless of whether or not your jurisdiction is currently considering new uses of data in decision making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of data or performance measures: Ability to tie performance data to jurisdiction's goals

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q26eRegardless of whether or not your jurisdiction is currently considering new uses of data in decision making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of data or performance measures: Ability to keep performance measures current

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q26fRegardless of whether or not your jurisdiction is currently considering new uses of data in decision making, to what extent, if any, would you expect that the following would be problems for your jurisdiction in the use of data or performance measures: Ability to implement change in response to data findings

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q27aOverall, do you agree or disagree that performance measurement and management activities would be worthwhile for: your jurisdiction

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q27bOverall, do you agree or disagree that performance measurement and management activities would be worthwhile for: local governments in general

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Fall 2011Q28aGovernor Rick Snyder recently presented a new state government measurement and benchmarking system in the form of a Michigan state government "performance dashboard," a public summary of important financial and operating measures such as fiscal stability, economic strengths, public safety, quality of life, etc. The Snyder administration is also encouraging each Michigan local government to produce its own "performance dashboard." How effective or ineffective do you think a local government performance dashboard would be in helping to improve: your jurisdiction's accountability and transparency

Major Tags: Finance Budget and Operations
Related Topics: performance management | State policies | Dashboards
see tables
Fall 2011Q28bGovernor Rick Snyder recently presented a new state government measurement and benchmarking system in the form of a Michigan state government "performance dashboard," a public summary of important financial and operating measures such as fiscal stability, economic strengths, public safety, quality of life, etc. The Snyder administration is also encouraging each Michigan local government to produce its own "performance dashboard." How effective or ineffective do you think a local government performance dashboard would be in helping to improve: your jurisdiction's performance

Major Tags: Finance Budget and Operations
Related Topics: performance management | State policies | Dashboards
see tables
Fall 2011Q28cGovernor Rick Snyder recently presented a new state government measurement and benchmarking system in the form of a Michigan state government "performance dashboard," a public summary of important financial and operating measures such as fiscal stability, economic strengths, public safety, quality of life, etc. The Snyder administration is also encouraging each Michigan local government to produce its own "performance dashboard." How effective or ineffective do you think a local government performance dashboard would be in helping to improve: your jurisdiction's ability to benchmark or compare itself with other jurisdictions

Major Tags: Finance Budget and Operations
Related Topics: performance management | State policies | Dashboards
see tables
Fall 2011Q30Which of the following statements best describes the status of a performance dashboard in your jurisdiction?

Major Tags: Finance Budget and Operations
Related Topics: performance management | Dashboards
see tables
Fall 2011Q31How likely is it that your jurisdiction will significantly revise the measurement categories on its performance dashboard within the next 12 months?

Major Tags: Finance Budget and Operations
Related Topics: performance management | Dashboards
see tables
Fall 2011Q33aGovernor Snyder's administration has also developed a "citizen's guide" to state government finances-- a multi-page report featuring the most important financial measures, including unfunded liabilities-- that is designed to be easily understood by the average citizen. The Snyder administration is also encouraging each Michigan local government to produce its own "citizen's guide." How effective or ineffective do you think a citizen's guide to local government finances would be in helping to improve: your jurisdiction's accountability and transparency

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management | Outreach
see tables
Fall 2011Q33bGovernor Snyder's administration has also developed a "citizen's guide" to state government finances-- a multi-page report featuring the most important financial measures, including unfunded liabilities-- that is designed to be easily understood by the average citizen. The Snyder administration is also encouraging each Michigan local government to produce its own "citizen's guide." How effective or ineffective do you think a citizen's guide to local government finances would be in helping to improve: your jurisdiction's performance

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management | Outreach
see tables
Fall 2011Q33cGovernor Snyder's administration has also developed a "citizen's guide" to state government finances-- a multi-page report featuring the most important financial measures, including unfunded liabilities-- that is designed to be easily understood by the average citizen. The Snyder administration is also encouraging each Michigan local government to produce its own "citizen's guide." How effective or ineffective do you think a citizen's guide to local government finances would be in helping to improve: your jurisdiction's ability to benchmark or compare itself with other jurisdictions

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management | Outreach
see tables
Fall 2011Q35Which of the following statements best describes the status of a citizen's guide in your jurisdiction?

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management | Outreach
see tables
Fall 2011Q36How likely is it that your jurisdiction will significantly revise the measurement categories in its citizen's guide within the next 12 months?

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management | Outreach
see tables
Fall 2011Q38Most Michigan local governments receive constitutional revenue sharing from the state on a per capita basis. In addition, some have received statutory revenue sharing funds based on a set of formulas. The state has recently enacted a new program called the Economic Vitality Incentive Program (EVIP). EVIP replaces the former statutory revenue sharing program. How familiar are you with the Economic Vitality Incentive Program?

Major Tags: Finance Budget and Operations | State Government
Related Topics: performance management | State oversight | System of funding local government | EVIP
see tables
Fall 2011Q39Certain local jurisdictions were eligible to receive statutory revenue sharing in Fiscal Year 2010. According to the new EVIP legislation, only some of those jurisdictions which were eligible in FY2010 are now eligible to receive revenue sharing through EVIP. Do you know if your jurisdiction is eligible to receive EVIP revenue sharing funds?

Major Tags: Finance Budget and Operations | State Government
Related Topics: performance management | State oversight | System of funding local government | EVIP
see tables
Fall 2011Q40The EVIP revenue sharing funds are split into three categories: one based on accountability and transparency, one based on intergovernmental collaboration/consolidation/service sharing, and one based on employee compensation practices. Local governments that are eligible for EVIP revenue sharing funds can seek those funds in all three categories, or in only one or two of them. In order to receive the EVIP revenue sharing funds related to accountability and transparency, eligible jurisdictions must certify they have produced a performance dashboard and a citizen's guide to local government finances by October 1, 2011. Did your jurisdiction certify that it had produced a performance dashboard and citizen's guide as of October 1, 2011?

Major Tags: Finance Budget and Operations | State Government
Related Topics: performance management | State oversight | System of funding local government | Dashboard | EVIP
see tables
Fall 2011Q41In order to receive the EVIP revenue sharing funds related to collaboration/consolidation/service sharing, eligible jurisdictions must certify they have a plan in place with one or more proposals to either launch new efforts or to increase existing levels of cooperation, collaboration, and consolidation, either within the jurisdiction or with other jurisdictions by January 1, 2012. Do you expect your jurisdiction will certify in this category by January 1, 2012?

Major Tags: Finance Budget and Operations | State Government
Related Topics: performance management | State oversight | System of funding local government | EVIP
see tables
Fall 2011Q42In order to receive the EVIP revenue sharing funds regarding best practices in employee compensation, eligible jurisdictions must certify they have a plan in place to meet certain state-specified requirements in employee health care premiums and post-employment benefits by May 1, 2012. Do you expect your jurisdiction will certify in this category by May 1, 2012?

Major Tags: Finance Budget and Operations | State Government
Related Topics: performance management | State oversight | System of funding local government | EVIP
see tables
Fall 2011Q45Beyond revenue sharing, the Economic Vitality Incentive Program (EVIP) also has additional funds for assistance grants available to all Michigan city, village, township, and county governments to offset costs associated with mergers, interlocal agreements, and cooperative efforts to combine government operations that occur on or after October 1, 2011. How familiar are you with this section of the EVIP?

Major Tags: Finance Budget and Operations | State Government
Related Topics: performance management | State oversight | System of funding local government | EVIP
see tables
Fall 2011Q46How likely is it that your jurisdiction will apply for one of these EVIP grants?

Major Tags: Finance Budget and Operations | State Government
Related Topics: performance management | State oversight | System of funding local government | EVIP
see tables
Spring 2011Q53Some jurisdictions in Michigan are utilizing performance management systems while others are not. Does your jurisdiction currently engage in formal performance management and measurement activities?

Major Tags: Finance Budget and Operations
Related Topics: performance management | Performance measurement and management
see tables
Spring 2011Q54Governor Snyder recently presented a new state government performance measurement and benchmarking system in the form of a Michigan state government "dashboard." How familiar are you with this new state dashboard?

Major Tags: Finance Budget and Operations
Related Topics: performance management | State policies | Dashboards
see tables
Spring 2011Q55Governor Snyder is encouraging Michigan local governments to produce their own "dashboards." How likely is it that your jurisdiction will launch its own dashboard within the next 12 months?

Major Tags: Finance Budget and Operations
Related Topics: performance management | State policies | Dashboards
see tables
Spring 2011Q56aHow effective or ineffective do you think a local government performance dashboard would be in helping to improve: your jurisdiction's accountability and transparency

Major Tags: Finance Budget and Operations
Related Topics: performance management | Dashboards
see tables
Spring 2011Q56bHow effective or ineffective do you think a local government performance dashboard would be in helping to improve: your jurisdiction's performance

Major Tags: Finance Budget and Operations
Related Topics: performance management | Dashboards
see tables

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